Sample Letters


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Letter for Customer Overpaid Invoice


This is good news to most people. The sooner you notify the customer, the better. Indicate what corrective action was taken.


1234, Main Street
Boston, MA 02123

03/16/05

<Recipient Address Goes Here>

Hello.

We have received your payment of <$amount> on invoice number <invoice number>. Because <reason for overpayment> you are due a credit of <$amount>.

<Handling of overpayment>.

If you have any questions, please feel free to call us at <phone number>.

Regards,

Jim Karter


encl: <List of enclosed items goes here>



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