Sample Letters

Sample Letters » Credit And Collections » Payments And Returns

Letter for Customer Underpaid Invoice

An underpayment is usually an oversight, especially if this is a regular customer. The tone of the letter is not a slap on the wrist, but more of an effort to straighten out a misunderstanding.

1234, Main Street
Boston, MA 02123


<Recipient Address Goes Here>


We have received your payment of <$amount> on invoice number <invoice number>. Because <reason for underpayment>, you still show a balance owed of <$amount>.

<Method of handling.>

If you have any questions, please feel free to call us at <phone number>. Thank you for your prompt attention to this matter.


Jim Karter

encl: <List of enclosed items goes here>

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