Sample Letters


Sample Letters » Complaints And Praise » Product Complaints

Letter for Complaint For Replacement Product


This letter informs a company that you need a replacement for a defective product rather than a refund.


1234, Main Street
Boston, MA 02123

03/17/05

<Recipient Address Goes Here>

Hello.

<time you purchased the product> I purchased <product purchased> from your company. Since that time I have found that it <description>. The <product purchased> is necessary for my <use for product> so rather than ask for a refund, I need a replacement as soon as possible.

<statement about enclosed receipt and/or product> Please send me a new <product purchased> as soon as you can to the indicated address. Thank you for your time and attention to this matter.

Regards,

Jim Karter


encl: <List of enclosed items goes here>



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