This letter informs a company that a recently purchased product broke almost immediately after being purchased.
1234, Main Street
Boston, MA 02123
<Recipient Address Goes Here>
<time you purchased the product> I purchased <product purchased> from your company. Not <time after purchase> after I purchased it, <description>. It is clear that the <product purchased> I purchased was defective.
<your opinions on the company and the situation>
If you wish to offer me <potential offer> please feel free. I would appreciate any gesture of goodwill on your part at this point. Thank you for your time.
encl: <List of enclosed items goes here>