Sample Letters


Sample Letters » Complaints And Praise » Service Complaints

Letter for Demand Of Refund Due To Wrong Product


This letter demands a refund from a company for poor service, essentially selling you something based on a salesperson's explanation that it was right for you.


1234, Main Street
Boston, MA 02123

03/17/05

<Recipient Address Goes Here>

Hello.

<time you purchased the product> I purchased <product purchased> from your company. I made the purchase based on the insistence of your sales staff that this <generic description> was exactly what I needed for my specific situation. I have since discovered that your staff was wrong. That being the case, I must insist on a refund of the full purchase price.

<description>

I feel that I was sold something that was not right for my needs simply to make a sale. This is not the kind of service I have come to expect from <company name>. Please let me know what action I need to take to receive a refund as soon as possible. I appreciate your attention in this matter. Thank you.

Regards,

Jim Karter


encl: <List of enclosed items goes here>



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