This letter informs a hotel that you received poor service during a recent stay.
1234, Main Street
Boston, MA 02123
01 April, 2005
<Recipient Address Goes Here>
<time of your stay>, <people who stayed at the hotel> stayed at <hotel name>. During <my/our> stay, <I/we> <was/were> very unhappy with some of the service <I/we> received.
This kind of behavior is unacceptable. Please know that <I/we> will not be staying in <hotel(s) you'll avoid> in the future. If you wish to discuss this matter with me, you may reach me at <phone number>. Thank you.
encl: <List of enclosed items goes here>