This letter informs a hotel that your room was unacceptable, either dirty, not restocked, or simply not the room you wanted.
1234, Main Street
Boston, MA 02123
01 April, 2005
<Recipient Address Goes Here>
<time of your stay>, <people who stayed at the hotel> stayed at <hotel name>. During <my/our> stay, <my/our> <room/rooms> were <problem with room(s)>.
I believe that due to the unsatisfactory nature of this experience, <I/we> <are/am> entitled to some sort of compensation, be it a refund or some complimentary nights at <hotel name>. Please contact me as soon as possible at <phone number> about remedying this most unsatisfactory situation.
Thank you for your time and attention.
encl: <List of enclosed items goes here>